Crisis Management of North Lombok District Government Public Relations During The Lombok Earthquake In 2018

Nadya Ulfa, I Wayan Suadnya, Hartin Nur Khusnia

Abstract


North Lombok District  is the worst affected area by the Lombok earthquake in 2018. Many hoaxes spread, even demonstration  for demanded stimulus fund during  disaster management. It could affect public trust in North Lombok District government. Therefore, North Lombok District government need Public Relations to manage communication crisis. The purpose of this research is to know the crisis management of North Lombok government Public Relations  during the Lombok earthquake in 2018. The type of this study is qualitative research with descriptive analysis. The result of this study show that North Lombok District Government Public Relations only respond to crisis according to the situation and conditions. It caused by they do not have a crisis communication plan before. The command post formed to effectively coordinate. Public Relations is more involved in information management activities. Analysis of public information is used as input and evaluation. After crisis, Public Relations formulated a long term plan to build the image of North Lombok government as the disaster resilient district.

                                                                                                                                       

Keywords: Crisis management; Government Public Relations;The Lombok Earthquake


Keywords


Crisis management; Government Public Relations;The Lombok Earthquake

Full Text:

PDF

References


Afrizal. (2015). Metode Penelitian Kualitatif: Sebuah Upaya Mendukung Penggunaa Penelitian Kualitatif dalam Berbagai Disiplin Ilmu. Jakarta: RajaGrafindo Persada.

Ghony, M. D. dan Almanshur F. (2016). Metode Penelitian Kualitatif. Yogyakarta: Ar-Ruzz Media.

Hery. (2018). Pengantar Manajemen. Jakarta: Grasindo.

Kementerian Dalam Negeri. (2011). Peraturan Menteri Dalam Negeri Nomor 13 Tahun 2011 Tentang Pedoman Pelaksanaan Tugas Kehumasan Di Lingkungan Kementerian Dalam Negeri dan Pemerintah Daerah. peraturan.go.id/permen/kemendagri-nomor-13-tahun- 2011. [17 November 2018].

Kriyantono, R. (2014). Teknik Praktis Riset Komunikasi. Jakarta: Kencana PrenadaMedia Group.

___________. (2018). Public Relations, Issue & Crisis Management (Pendekatan Critical Public Relations, Etnografi Kritis & Kualitatif). Jakarta: Kencana PrenadaMedia Group.

Nova, F. (2017). Crisis Public Relations: Strategi PR Menghadapi Krisis, Mengelola Isu, Membangun Citra dan Reputasi Perusahaan. Depok: RajaGrafindo Persada.

Presiden Republik Indonesia. (2007). Undang-Undang Republik Indonesia Nomor 24 Tahun 2007 Tentang Penanggulangan Bencana. www.bnpb.go.id/ppid/file/UU_24_2007.pdf. [19 November 2018].

Pujileksono, S. (2016). Metode Penelitian Komunikasi Kualitatif. Malang: Kelompok Intrans Publishing.

Ruslan, R. (2016). Manajemen Public Relations dan Media Komunikasi: Konsepsi dan Aplikasi. Depok: RajaGrafindo Persada.

Sugiyono . (2014). Memahami Penelitian Kualitatif. Bandung: Alfabeta.

Suparmo, L. (2018). Manajemen Krisis, Isu dan Risiko Dalam Komunikasi. Jakarta: Campustaka.

Suprawoto. (2018). Government Public Relations: Perkembangan & Praktik di Indonesia. Jakarta: Kencana PrenadaMedia Group.

Tim Pusat Studi Gempa Nasional. (2017). Peta Sumber Bahaya Gempa Indonesia Tahun 2017. Bandung: Pusat Penelitian dan Pengembangan Perumahan dan Permukiman Badan Penelitian dan Pengembangan Kementerian Pekerjaan Umum dan Perumahan Rakyat. geotek.lipi.go.id/wp-content/uploads/2018/02/BUKU-PETA-GEMPA-2017.pdf. [13 November 2018].

Yudi, A., Edy Santoso, Audia Kaluku, Furqon Dawwam, Artadi Pria Sakti, Sigit Pramono, Dadang Permana. (2018). Ulasan Guncangan Tanah Akibat Gempa Lombok Timur 05 Agustus 2018. cdn.bmkg.go.id. [19 Januari 2019].

Internet

BNPB: Kerusakan Terparah Terjadi di Lombok Utara. 6 Agustus 2018. beritasatu.com/nasional/504365 bnpb-kerusakan-terparah-terjadi-dilombokutara.html. [8 November 2018].

Bantuan Tak Kunjung Cair, Warga Korban Gempa Lombok Utara Demo Bupati. inews.id/daerah/regional/bantuan-tak-kunjung-cair-warga- korban-gempa-lombok-utara- demo-bupati. [28 Maret 2019].

Istana: Banyak Hoax Di Tengah Gempa Lombok. rmoljateng.com /read/2018/08/25/10504/Istana:-Banyak-Hoax-Di-Tengah- Gempa-Lombok-. [28 Maret 2019]

Lombok Sudah Diguncang 1.089 Kali Gempa sejak 5 Agustus. https://www.viva.co.id/berita/nasional/1068185-lombok-sudah-diguncang- 1-089-kali- gempa-sejak-5-agustus. [19 Januari 2019].




DOI: https://doi.org/10.29303/jcommsci.v2i2.48

Refbacks

  • There are currently no refbacks.


Copyright of Journal of Media and Communication Science

e-ISSN : 2620-8709

p-ISSN : 2655-4410


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

JCommsci accredited by :

JCommsci Indexed by :